If the battery charges correctly with a different charge cable, the original charge cable is faulty. Charge cable Try a different Xbox 360 Play and Charge cable to charge the battery. If the controller works with different batteries, the controller is not causing the issue.
Controller Try AA batteries or try a different Xbox 360 Rechargeable Battery Pack in the Xbox 360 Wireless Controller to verify that there is nothing wrong with the controller. Determine the part of the recharging system that may be causing the issue. There may be an issue with the battery.ġ. There may be an issue with the charge cable. The battery has reached the charge limit. This behavior can occur if one or more of the following conditions are true: If you are having difficulties trouble shooting the issue, please contact Xbox Customer Support at the number indicated below.
Matthew, here are some things that you can try to resolve the issue or to determine what the cause is.
I know how disappointing it is when an essential Xbox accessory does not seem to work properly Please be assured that I will do my best to help you resolve the issue. Thank you for using XBOX Customer Support! I am Kody, and I will be helping you today with this issue.Īs I understand it, the Xbox 360 Rechargeable Battery Pack does not charge when you connect the Xbox 360 Play & Charge Kit to the Xbox 360 Wireless Controller. Well I emailed Xbox customer support and got this reply: "